Frequently Asked Questions

Find answers about Modern Shock orders, shipping, returns, exchanges, and sizing. For order help, contact us and include your order number.

How can I get help with an order?

Email support@modernshock.com or use our contact form. Include your order number so we can help faster.

Can I change an order or shipping address?

Contact us as soon as possible. We will confirm what can still be changed for that order.

Where can I find shipping information?

See our Shipping Policy. For help with an existing delivery, contact us and include your order number.

How do returns and exchanges work?

Review our Return Policy before sending an item back, then contact us with your order number.

How do I choose a size?

Use the measurements or size chart shown with the product when available. If you are unsure, contact us before ordering and tell us which item and size you are considering.

How is my personal information used?

Our Privacy Policy explains what information is collected and how it is used.