Privacy policy

One flag before the rewrite: your Terms of Service says Norwegian law governs, but this privacy policy references New York law and JAMS arbitration throughout. That's a contradiction that could undermine trust or create legal issues. I've removed the US-specific arbitration section and aligned everything with Norway. If you have a lawyer, have them confirm the governing law before publishing.

PRIVACY POLICY

This policy explains what personal information we collect, why we collect it, and how we use it. If you have questions, email us at support@modernshock.com.

Who We Are

This site is owned and operated by Modern Shock LTD. "We," "us," and "our" refer to Modern Shock LTD. By using this site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the site or submit any personal information.

We may update this policy from time to time. The current version is always available on this page. Continued use of the site after changes are posted constitutes acceptance of the updated policy.

Your Security

We take the security of your personal information seriously. We use SSL encryption, password protections, and access controls to safeguard data stored on our systems. Payment transactions are handled entirely by third-party payment processors. We never have access to your full credit card number.

While we take every reasonable precaution, no data transmission over the internet is 100% guaranteed to be secure. We are not liable for breaches resulting from causes outside our control, including third-party system failures, hacking, or natural events.

What Information We Collect

Information you provide directly:

  • Name, email address, phone number, and shipping/billing address
  • Account login credentials
  • Payment information (processed by our third-party payment providers)
  • Purchase history and product preferences

This information is collected when you place an order, create an account, sign up for emails, contact our support team, or participate in promotions.

Information collected automatically:

When you visit our site, we automatically collect certain technical data, including your IP address, device type, browser type, operating system, referring URLs, pages visited, and timestamps. This is standard for all e-commerce sites and is used to keep the site functioning properly and to improve your experience.

We use cookies and similar tracking technologies to collect this data. Most browsers accept cookies by default. You can disable cookies in your browser settings, though some site features may not function correctly without them.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to customer service inquiries
  • Send marketing emails if you have opted in
  • Improve site performance and user experience
  • Detect and prevent fraud
  • Meet legal obligations

Text Message Marketing

If you enter your phone number at checkout, you agree to receive text notifications about your order, including abandoned cart reminders. You can opt out at any time by replying STOP. Message and data rates may apply.

We do not sell, rent, or transfer your phone number to third parties for their own marketing purposes.

Who We Share Your Information With

We do not sell your personal data. We share information only with trusted third parties who help us operate the site and fulfill orders, including:

  • Order fulfillment and shipping providers
  • Payment processors
  • Email and SMS marketing platforms
  • Analytics providers (Google Analytics, Shopify Analytics)
  • Data storage and fraud prevention services

These providers are contractually required to keep your information confidential and use it only for the services they provide to us.

If Modern Shock LTD is acquired or merged with another company, your information may be transferred as part of that transaction.

We may also disclose personal information when required by law or to protect the rights and safety of our customers or business.

Targeted Advertising

We work with third-party advertising partners to show you relevant ads on other websites and platforms. These partners may use cookies and tracking technologies to serve ads based on your browsing behavior. This is standard practice across e-commerce.

To opt out of interest-based advertising, visit:

Your Choices

Email marketing: Unsubscribe at any time using the link at the bottom of any marketing email, or email us at support@modernshock.com. Allow up to 10 business days for changes to take effect. Transactional emails (order confirmations, shipping updates) are not affected by this opt-out.

Cookies: Adjust your browser settings to limit or disable cookies. Note that some features of the site may not work correctly if cookies are disabled.

Your data: To request access to, correction of, or deletion of your personal data, contact us at support@modernshock.com.

Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Review their privacy policies before submitting any personal information.

Children

We do not knowingly collect personal information from anyone under 13 years of age. If we become aware that a child under 13 has submitted information to us, we will delete it promptly.

Governing Law

This Privacy Policy is governed by the laws of Norway.

Contact

Questions about your privacy or personal data? Email us at support@modernshock.com.